Scope of Work
ALCOHOL CONSUMPTION POLICY
Chugalug Wagon requires that all alcohol present at an event be served from our bars and by our bartenders. Any guest may bring their own alcohol, but it must be served by a Chugalug TIPS licensed bartender. If alcohol is consumed at an event that is not served by one of our bartenders, Chugalug’s liability insurance is waived for that event and the host becomes directly liable for resulting incidents. Chugalug will be responsible for ensuring that no underage patrons consume alcohol from the bar. The Bartender will also use his/her discretion to cease serving patrons who are visibly intoxicated, behaving inappropriately, or who are a danger to themselves or others.
START/STOP TIME POLICY
Chugalug practices a hard open and a hard close as per contracted beverage service times. This means that the bar will not serve any alcohol before the contracted start time and will close promptly at the contracted end time. Please take this into consideration if you'd like members of your party (ie: groomsmen/ early arriving guests) to be served before the official start time of your event. This policy is in place for a number of reasons: venues often require it, it allows us to order and staff appropriately, and it allows our staff un-interrupted time to efficiently and promptly set-up the bar without interruption in the limited set-up time allotted so that we can be ready for service at the contracted time. Beverage service times are eligible to be adjusted up to 48 hours prior to the event date and must be adjusted in the contract. Any contract revisions must be digitally accepted by the host/s so that necessary adjustments can be made by Chugalug for staffing and product ordering/provisions. It is the host's responsibility to ensure the start and stop times comply with any venue mandated requirements. Additional fees apply for additional hours of Bar Service.
TRASH REMOVAL POLICY
Unless otherwise contracted, Chugalug Wagon is not responsible for hauling away and disposing of event trash, including but not limited to, bar trash, cups, bottles, cans, etc. If your venue does not have trash disposal on site, a $100 trash haul fee applies.
Unless our Fixin’s Non-Alcoholic Package is contracted, Chugalug Wagon does not provide non-alcoholic beverages such as water, sodas, tea, coffee, etc. Any beverages brought on site by Chugalug are for cocktail mixing and consumption only. General water needs (aka: water with dinner, general water consumption) must be contracted either through your caterer, taken care of by yourself or contracted through our Fixin’s Package. Chugalug will not provide ice, cups or beverage dispensers for a caterer or client's beverage station or be responsible for setting up, tending to or breaking down that station during the Event.
Chugalug Wagon will provide sufficient ice to maintain the needs of all contracted bar services (ie: icing down kegs, bottled beer, and wine, cocktail/mocktail drinking ice, etc). Unless contracted separately Chugalug will not bring ice necessary for non-contracted needs, such as nonalcoholic beverage stations provided by caterer or host, buffet needs, etc.
FLAT SURFACE POLICY
Chugalug Wagon requires a flat surface to set up on, as well as sufficient clearance to load and unload with our tow vehicle. Our bars cannot be set up on slanted or uneven surfaces. If your venue is through a gate or entryway, sufficient clearance and a flat surface is required. Examples of non-flat surfaces are sidewalks and curbs without a flat clearance or driveway entry.
ADDITIONAL STAFFING POLICY
Unless otherwise arranged, Chugalug bartenders are responsible for setup, bar service during contracted times, and breakdown of the bar only. In order to maintain service levels and ensure the bar is always staffed, they will remain with the bar and cannot be expected to perform duties outside of those outlined in the agreement. Chugalug provides two bartenders for 150 guests. If not previously contracted and your group grows larger than 150 guests, additional bartenders are required (one additional bartender per 75 guests at a rate of $65/hour). Failure to notify Chugalug about an increase in guests will result in significant wait times at the bar, as well as potential to run out of product and mixers. Chugalug may contact your caterer to confirm guest count in the days prior to your Event.
INCLEMENT WEATHER POLICY
Chugalug Wagon offers rain or shine services, however, we require a rain plan to be set in place prior to any contracted event, in case of inclement weather. Chugalug has the right to refuse service on the day of the event if a proper rain plan is not implemented and the safety of our staff and bars are not ensured. Chugalug Wagon bartenders will not serve in the rain or any inclement weather without proper coverage (at least a 20x20 covered space). No refunds shall be granted if we are unable to perform service due to an insufficient rain plan or guests not using our services due to lack of coverage.
BAR SWAP POLICY
In the event of circumstances beyond our control, if the bar you contracted is not available due to body damage, fabrication delays, mechanical malfunctions etc., a comparable bar will be provided. No refunds shall be granted for the need to exchange a bar from what was originally contracted.